Returns
Contact us within 14 days of delivery before returning an item. Items must be unused, unworn, and returned in their original condition and packaging. Personalized, custom-made, final-sale, and hygiene-sensitive items may not be returnable unless defective or incorrect.
Damaged or incorrect orders
Contact us with your order number and clear photos of the item and packaging. We will review the issue and offer an appropriate replacement, refund, or other resolution.
Return shipping
Return instructions and the return address must be confirmed with us first. Unless the item is defective or incorrect, the buyer is responsible for return shipping costs.
Refunds
Approved refunds are sent to the original payment method. Banks and payment providers may require additional processing time.